diff --git a/app/public/update.php b/app/public/update.php
index 3c41294..b54b8a7 100644
--- a/app/public/update.php
+++ b/app/public/update.php
@@ -95,7 +95,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Creator:</b></span>
+                        <span style="display: inline;"><b>Created by:</b></span>
                         <span style="display: inline; margin-left: 1%;"><?php echo(get_user_name($db, $request['created_by'])); ?></span>
                       </div>
                     </div>
@@ -103,7 +103,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Assignee:</b></span>
+                        <span style="display: inline;"><b>Assigned to:</b></span>
                         <?php if ($request['assignee'] != null) {
                           echo("<span style='display: inline; margin-left: 1%;'>" . get_user_name($db, $request['assignee']) . "</span>");
                         } else {
@@ -123,7 +123,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Updated:</b></span>
+                        <span style="display: inline;"><b>Last updated:</b></span>
                         <span style="display: inline; margin-left: 1%;"><?php echo($request['last_updated']); ?></span>
                       </div>
                     </div>
@@ -164,21 +164,21 @@
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;"><a href="view?rid=<?php echo($tkt["uuid"]); ?>" >Post an update</a></span>
+                          <span style="display: inline;"><a href="update?rid=<?php echo($tkt["uuid"]); ?>" >Send an update</a></span>
                         </div>
                       </div>
                     </li>
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;">Upload file(s)</span>
+                          <span style="display: inline;"><a href="upload?rid=<?php echo($tkt["uuid"]); ?>" >Upload file(s)</a></span>
                         </div>
                       </div>
                     </li>
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;">Manage request subscribers</span>
+                          <span style="display: inline;">Add/Remove ticket subscribers</span>
                         </div>
                       </div>
                     </li>
diff --git a/app/public/upload.php b/app/public/upload.php
new file mode 100644
index 0000000..82059a3
--- /dev/null
+++ b/app/public/upload.php
@@ -0,0 +1,215 @@
+<?php
+    $PAGE_NAME = "Upload File";
+    require_once __DIR__ . "/../includes/header.php";
+
+    // Get ticket
+    try {
+      $ticket_stmt = "SELECT * FROM tickets WHERE uuid=:uuid";
+      $ticket_sql = $db->prepare($ticket_stmt);
+      $ticket_sql->bindParam(':uuid', $_GET['rid']);
+      $ticket_sql->execute();
+      $ticket_sql->setFetchMode(PDO::FETCH_ASSOC);
+      $ticket_result = $ticket_sql->fetchAll();
+      $request = $ticket_result[0];
+    } catch (PDOException $e) {
+      echo("Error: " . $e->getMessage());
+    }
+
+    // Get ticket updates
+    try {
+      $updates_stmt = "SELECT * FROM ticket_updates WHERE ticket=:uuid";
+      $updates_sql = $db->prepare($updates_stmt);
+      $updates_sql->bindParam(':uuid', $_GET['rid']);
+      $updates_sql->execute();
+      $updates_sql->setFetchMode(PDO::FETCH_ASSOC);
+      $updates_result = $updates_sql->fetchAll();
+    } catch (PDOException $e) {
+      echo("Error: " . $e->getMessage());
+    }
+
+    // Get authorised subscribers
+    try {
+      $users_stmt = "SELECT user_uuid FROM ticket_subscribers WHERE ticket_uuid=:uuid";
+      $users_sql = $db->prepare($users_stmt);
+      $users_sql->bindParam(':uuid', $_GET['rid']);
+      $users_sql->execute();
+      $users_sql->setFetchMode(PDO::FETCH_ASSOC);
+      $users_result = $users_sql->fetchAll();
+    } catch (PDOException $e) {
+      echo("Error: " . $e->getMessage());
+    }
+
+    $authorised_users = array();
+    foreach($users_result as $user) {
+      array_push($authorised_users, $user['user_uuid']);
+    }
+
+    if (in_array($_SESSION['uuid'], $authorised_users) || $_SESSION['uuid'] == $request['created_by']) {
+      $is_authorised = true;
+    } else {
+      $is_authorised = false;
+    }
+
+?>
+
+
+
+<!-- Begin page content -->
+<main role="main" class="flex-shrink-0">
+
+  <?php if (!is_signed_in()) { ?>
+    <section>
+      <div class="container">
+        <div class='alert alert-danger alert-dismissible fade show' role='alert'>
+          You need to log in to access this page.
+          <button type='button' class='close' data-dismiss='alert' aria-label='Close'>
+            <span aria-hidden='true'>&times;</span>
+          </button>
+        </div>
+      </div>
+    </section>
+  <?php } else {
+      if ($is_authorised == true) { ?>
+      <section class="jumbotron text-center">
+        <div class="container">
+          <h1><?php echo($request['title']); ?></h1>
+          <p style="color: gray; font-style: italic;"><?php echo("#" . sprintf("%'.05d\n", $request["id"])); ?></p>
+          <p class="lead text-muted"><?php echo($request['description']); ?></p>
+        </div>
+      </section>
+      <section>
+        <div class="container">
+          <div class="row">
+            <div class="col-sm">
+              <div class="card mx-auto">
+                <div class="card-header"><span class="mdi mdi-information-outline"></span> Information</div>
+                <ul class="list-group list-group-flush">
+                  <li class="list-group-item">
+                    <div class="container">
+                      <div class="row">
+                        <span style="display: inline;"><b>Status:</b></span>
+                        <span style="display: inline; margin-left: 1%;"><?php echo($request['status']); ?></span>
+                      </div>
+                    </div>
+                  </li>
+                  <li class="list-group-item">
+                    <div class="container">
+                      <div class="row">
+                        <span style="display: inline;"><b>Created by:</b></span>
+                        <span style="display: inline; margin-left: 1%;"><?php echo(get_user_name($db, $request['created_by'])); ?></span>
+                      </div>
+                    </div>
+                  </li>
+                  <li class="list-group-item">
+                    <div class="container">
+                      <div class="row">
+                        <span style="display: inline;"><b>Assigned to:</b></span>
+                        <?php if ($request['assignee'] != null) {
+                          echo("<span style='display: inline; margin-left: 1%;'>" . get_user_name($db, $request['assignee']) . "</span>");
+                        } else {
+                          echo("<span class='text-muted' style='display: inline; margin-left: 1%;'>None</span>");
+                        } ?>
+                      </div>
+                    </div>
+                  </li>
+                  <li class="list-group-item">
+                    <div class="container">
+                      <div class="row">
+                        <span style="display: inline;"><b>Created:</b></span>
+                        <span style="display: inline; margin-left: 1%;"><?php echo($request['created_on']); ?></span>
+                      </div>
+                    </div>
+                  </li>
+                  <li class="list-group-item">
+                    <div class="container">
+                      <div class="row">
+                        <span style="display: inline;"><b>Last updated:</b></span>
+                        <span style="display: inline; margin-left: 1%;"><?php echo($request['last_updated']); ?></span>
+                      </div>
+                    </div>
+                  </li>
+                </ul>
+              </div>
+            </div>
+
+            <div class="col-sm">
+              <div class="card mx-auto">
+                <div class="card-header"><span class="mdi mdi-update"></span> Updates</div>
+                <ul class="list-group list-group-flush">
+                  <?php
+                    if (count($updates_result) == 0) {
+                      echo("<center><b>No updates</b></center>");
+                    } else {
+                      foreach($updates_result as $update) {
+                  ?>
+                    <li class="list-group-item">
+                      <div class="container">
+                        <div class="row">
+                          <span style="display: inline;"><b><?php echo(get_user_name($db, $update['user'])); ?></b></span><span class="text-muted"><i><?php echo(" " . $update['created']); ?></i></span>
+                        </div>
+                        <div class="row">
+                          <span><?php echo($update['msg']); ?></span>
+                        </div>
+                      </div>
+                    </li>
+                  <?php } } ?>
+                </ul>
+              </div>
+            </div>
+
+            <div class="col-sm">
+              <div class="card mx-auto">
+                <div class="card-header"><span class="mdi mdi-comment-edit-outline"></span> Actions</div>
+                <ul class="list-group list-group-flush">
+                    <li class="list-group-item">
+                      <div class="container">
+                        <div class="row">
+                          <span style="display: inline;"><a href="update?rid=<?php echo($tkt["uuid"]); ?>" >Send an update</a></span>
+                        </div>
+                      </div>
+                    </li>
+                    <li class="list-group-item">
+                      <div class="container">
+                        <div class="row">
+                          <span style="display: inline;"><a href="upload?rid=<?php echo($tkt["uuid"]); ?>" >Upload file(s)</a></span>
+                        </div>
+                      </div>
+                    </li>
+                    <li class="list-group-item">
+                      <div class="container">
+                        <div class="row">
+                          <span style="display: inline;">Add/Remove ticket subscribers</span>
+                        </div>
+                      </div>
+                    </li>
+                </ul>
+              </div>
+            </div>
+
+          </div>
+        </div>
+      </section>
+      <section>
+        <div class="card mx-auto" style="width: 50%;;margin-bottom: 50px;">
+          <form style="padding: 2%" action="/new" method="post" enctype="multipart/form-data">
+            <div class="form-group">
+              <label for="file">Upload file(s): </label>
+              <input type="file" class="form-control-file" id="file" name="file">
+            </div>
+            <button type="submit" class="btn btn-primary">Submit</button>
+          </form>
+        </div>
+      </section>
+    <?php } else if ($is_authorised == false) { ?>
+      <section class="jumbotron text-center">
+        <div class="container">
+          <h1>You are not authorised to see this page.</h1>
+        </div>
+      </section>
+    <?php } } ?>
+
+</main>
+
+<?php
+    require_once __DIR__ . "/../includes/footer.php";
+?>
diff --git a/app/public/view.php b/app/public/view.php
index 73dc6e9..d9f62f4 100644
--- a/app/public/view.php
+++ b/app/public/view.php
@@ -95,7 +95,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Creator:</b></span>
+                        <span style="display: inline;"><b>Created by:</b></span>
                         <span style="display: inline; margin-left: 1%;"><?php echo(get_user_name($db, $request['created_by'])); ?></span>
                       </div>
                     </div>
@@ -103,7 +103,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Assignee:</b></span>
+                        <span style="display: inline;"><b>Assigned to:</b></span>
                         <?php if ($request['assignee'] != null) {
                           echo("<span style='display: inline; margin-left: 1%;'>" . get_user_name($db, $request['assignee']) . "</span>");
                         } else {
@@ -123,7 +123,7 @@
                   <li class="list-group-item">
                     <div class="container">
                       <div class="row">
-                        <span style="display: inline;"><b>Updated:</b></span>
+                        <span style="display: inline;"><b>Last updated:</b></span>
                         <span style="display: inline; margin-left: 1%;"><?php echo($request['last_updated']); ?></span>
                       </div>
                     </div>
@@ -164,28 +164,21 @@
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;"><a href="view?rid=<?php echo($tkt["uuid"]); ?>" >Post an update</a></span>
+                          <span style="display: inline;"><a href="update?rid=<?php echo($tkt["uuid"]); ?>" >Send an update</a></span>
                         </div>
                       </div>
                     </li>
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;">Upload file(s)</span>
+                          <span style="display: inline;"><a href="upload?rid=<?php echo($tkt["uuid"]); ?>" >Upload file(s)</a></span>
                         </div>
                       </div>
                     </li>
                     <li class="list-group-item">
                       <div class="container">
                         <div class="row">
-                          <span style="display: inline;">Manage request subscribers</span>
-                        </div>
-                      </div>
-                    </li>
-                    <li class="list-group-item">
-                      <div class="container">
-                        <div class="row">
-                          <span style="display: inline;"><a href="view?rid=<?php echo($tkt["uuid"]); ?>" >Close ticket</a></span>
+                          <span style="display: inline;">Add/Remove ticket subscribers</span>
                         </div>
                       </div>
                     </li>